Privacy Policy

Introduction

This Privacy Policy explains how The Eagle Louisville LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, make a reservation, contact us, or purchase gift cards. By using our services, you agree to the practices described here.

Information We Collect

We collect information you voluntarily provide, such as your name, phone number, email address, party size, reservation details, and any messages or special requests. We may also collect technical information automatically, including your IP address, browser type, device information, and pages visited, through cookies and analytics tools.

How We Use Your Information

• Process and manage reservations and waitlists
• Respond to contact, catering, private event, and press inquiries
• Process gift card purchases and donations
• Improve our website, service, and customer experience
• Send occasional updates or promotional communications, if you opt in
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our website, manage reservations, process payments, or send communications. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer.

Cookies and Tracking

We use cookies and similar technologies to understand how visitors interact with our website and to improve functionality. You can manage or disable cookies through your browser settings. Please note that some features may not work properly if cookies are disabled.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have rights to access, update, correct, or delete your personal information. You may also opt out of receiving promotional emails by following the unsubscribe link in any email or contacting us directly. We will respond to reasonable requests in a timely manner.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Your continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Eagle Louisville LLC
1314 Bardstown Rd, Louisville, KY 40204
Email: ceo@theeaglelouisville.com
Phone: (959) 274-0525